Exchanges & Returns

Returns / Exchanges
In the unlikely event you wish to return an item just email returns@jacktheladgolf.ie and we will arrange a return label for you! Return postage is at the buyers own cost.

Policy
Returning an item for refund or exchange is no problem! We ask that you return the item(s) within 14 days of receiving. After 14 days we are unable to offer refunds or exchange. 

Notification of damages or shortages must be explained within 3 working days of receipt of goods.

Return postage is at the buyers own cost and risk. We advise that you use tracked postage for all returns as we cannot accept responsibility for any missing items. Items must be in original condition, unworn and including all packaging, tags and labels. Items must be free from odour such as smoke or body to be accepted. 

Once received there will be a quick inspection before we refund the amount. You will receive your refund within 10 working days but for any reason you don't, just let us know and we will get right on it. For a simple exchange of size, we will ship the correct size immediately at no extra cost once we receive your original item!